Coastal Horizons Selects 2MI Software’s VPCare360 Video Communication Platform

Wilmington, NC, July 27th, 2017. Coastal Horizons has tapped Raleigh-based 2MI Software Solutions as their Telehealth Services provider. Coastal Horizons has opened 2 new offices in southeastern NC over the past 6 months and adding HIPAA Compliant Video Communication provides a means to serve and treat more clients in need of clinical help in our surrounding rural communities. It also increases the efficiency of clinical resources by reducing travel between facilities which also reduces waiting times for walk-in clients. 2MI Software has worked with the Coastal clinical team and has developed features that streamline connections between sites while maintaining reporting of services between clinicians and clients.

“The 2MI team has been great to work with and they’ve added a number of features to their solution that has made it easier for our clinicians to use. Our administrative staff can do 100% of the scheduling for our clinical staff allowing them to simply log into video sessions. Their platform also makes it easy to set up staff users across multiple locations with NPI identifiers and uses our existing MRN#s to identify the client at the originating site,” said Ryan Estes, Clinical Operations Director at Coastal Horizons. “We’re excited about the use of Virtual Portal sessions and scaling our telehealth services. VPCare360 keeps our operating costs low as we build up our Site-to-Site services helping us expand our clinical reach in our community.”
“Ryan and the Coastal team have been invaluable providing us feedback and suggestions on how to improve our platform to fit their workflow. Telehealth platforms continue to evolve and our dedicated, enterprise approach is a great fit for Coastal Horizons.” Scott Allen, President of 2MI Software Solutions added, “We will continue to listen and improve our platform as Coastal Horizons increases their use of Virtual Services.”

VPCare360 is customizable and can scale with all sized practices having multiple offices and unlimited clinicians. It has optimized features and reports for Medicaid providers. The platform works on Desktop, PC, Mac & mobile devices with Wi-Fi and 4G connections. Mental health care practices and professionals who have been using non-compliant video communications services can now rest easy using VPCare360 which is an HIPAA compliant and secure platform.

Coastal Horizons Center, Inc. promotes choices for healthier lives and safer communities by providing a continuum of professional services for prevention, crisis intervention, sexual assault victims, criminal justice alternatives, and treatment of substance use and mental health disorders. These services are provided to make a significant impact on the physical, emotional, and social development of children, adults, and families in the communities we serve.